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User Image
RayK4
6 discussion posts
Sometimes, the ClipboardFusion icon in the Windows taskbar stops responding to clicking on it. I can hover the mouse over it and get its name and version, but clicking and right-clicking does not open the menu.

My only solution right now is to force-close it through Windows Task Manager and then re-open it.

Has anyone found why this happens and how to prevent it?

Thanks!
Nov 9, 2019  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you backup your settings (Settings > Options > Export) and reply with the .reg file attached? It will be protected by default, only Binary Fortress Staff can download it.

Thanks!
Nov 11, 2019  • #2
User Image
RayK4
6 discussion posts
Here you go!
• Attachment [protected]: ClipboardFusion Backup (2019-11-11 @ 15-14, 5.6.0.0, FRANK-MARTIN).reg [459,806 bytes]
Nov 11, 2019  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! We'll keep you posted on what we find out.
Nov 11, 2019  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, could you try it out now? The first couple of syncs may be slow, but subsequent syncs should no longer hang the client.
Nov 12, 2019  • #5
User Image
RayK4
6 discussion posts
Did you do something? I had to login to ClipboardFusion and re-enable sync.
Nov 12, 2019  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
The changes we deployed shouldn't have caused a logout, that's really strange! Is everything working correctly after logging back in?
Nov 13, 2019  • #7
User Image
RayK4
6 discussion posts
so far it is working well. It usually takes some time before it shows up again, so I will keep my eye on it.

Thank you.
Nov 16, 2019  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Excellent, glad to hear it!
Nov 18, 2019  • #9
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