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User Image
V@no
97 discussion posts
Hello.
I keep "ClipboardFusion Main" window opened and copying different text. The history doesn't seem to be updated 9/10 times. If I press CTRL+C multiple times (2-5 times) on the same selected text/file then it finally shows in the history. When copying an image file, it doesn't show anything, but after 3-5 attempts it shows the popup with image preview.
I've set "Ingnore Clipboard changes if they occur faster then 50ms" with no improvement.
Any suggestions?

Windows 10 x64
ClipboardFusion Pro 6.0.1 (Beta 2)
Apr 24, 2023 (modified Apr 24, 2023)  • #1
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C# Clouseau
87 discussion posts
Un-install and then re-install CF I would start with.
Apr 24, 2023  • #2
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Does this happen when copying from a specific app, or any app?
Apr 24, 2023  • #3
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V@no
97 discussion posts
Quote:
Does this happen when copying from a specific app, or any app?

No particular apps: notepad, explorer, edge, vscode.
So far I was not able get history updated by using context menu to copy text, only using CTRL+C keys (I guess it requires fast multiple tries, which impossible with context menu).
Apr 25, 2023  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Strange, I can't seem to reproduce this on my end. Could you send me over a debug log? Here are the steps:

  • On the ClipboardFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Apr 25, 2023  • #5
User Image
V@no
97 discussion posts
It's about 22:08:12 when I pressed CTRL+C

https://i.imgur.com/JZgtBQJ.gif


Looking at the log I see this:

Code

2023/04/26 22:08:12.2514##_##INFO:L1##_##clipboardfusion.exe:20680##_##FormMain.Ipc:StartIpcHandler_SendCommand:25##_##-##_##Scripting InternalHandlerWithReturnType: Application, GetMainFileByWindow##_##-
2023/04/26 22:08:12.2520##_##INFO:L1##_##clipboardfusion.exe:20680##_##ClipboardManager:IsSkippingClipboardChange:643##_##-##_##AutoCtrl_2023.3.6.0.exe has the clipboard open!##_##-

AutoCtrl_2023.3.6.0.exe is part of browser extension AutoControl
Not sure why would it interfere
• Attachment [protected]: ClipboardFusionDebugInfo.zip [46,899 bytes]
Apr 27, 2023  • #6
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Ah yeah it looks like there are some lines showing AutoCtrl has the clipboard open so ClipboardFusion is skipping the changes. If you remove that, does this issue persist?
Apr 27, 2023  • #7
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V@no
97 discussion posts
With AutoControl disabled the issue is gone.
I've reached out to AutoControl as well, here is what they said:
That debug line means that ClipboardFusion was notified of new content in the clipboard and so it proceeded to open the clipboard to read its content. When trying to do so, it found that another process was already reading the clipboard (AutoCtrl_2023.3.6.0.exe).
This situation is expected and all applications should be prepared to retry the operation if the clipboard is already being used.
Unfortunately, ClipboardFusion doesn't seem to be retrying; instead, it's apparently giving up after the first attempt. This is something that the developer could improve.
On the AutoControl side of things, the native component always reads the clipboard in order to provide the necessary data to several features of the extension, such as the <clipboard> placeholder or the "Clipbrd changes" event trigger or the clipboardChange scripting event.
One possible improvement here might be to avoid reading the clipboard if none of those features are being used.

So, hopefully both sides could improve in that department ;)
Apr 27, 2023 (modified Apr 27, 2023)  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for confirming, we have some changes in our next beta that should fix this up, so we'll let you know once it's released to try out.

Thanks!
May 3, 2023  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta with some changes that should help here. Could you try it out and let me know if the issue persists? Here's the link: https://www.clipboardfusion.com/Download/Beta/
Jun 28, 2023  • #10
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V@no
97 discussion posts
Thank you. The beta 3 seems to be working fine now.
Jul 1, 2023  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Glad to hear!
Jul 4, 2023  • #12
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