Clipboard Manager sometimes stays on top with 'always on top' disabled

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mr-b

39 discussion posts

Hi
CM has an intermittent habit of sometimes staying on top of other windows when I click on other windows, despite 'always on top' option being disabled. It even does it when clicking on Settings. Sometimes it pops up even when mousing over other windows, which is really weird.
'Keep CM open after losing focus' is enabled.

Any ideas what is up?
Season's greetings!

Dec 24, 2022 (modified Dec 24, 2022) • #1

Could you send me a debug log? Here are the steps:

On the ClipboardFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

Thanks!

Dec 28, 2022 • #2

mr-b

39 discussion posts

Tx - debug log attached.
The CM reappeared on top at around these times:

2022-12-31
14:36:59
14:37:39
14:37:58

• Attachment [protected]: ClipboardFusionDebugInfo.zip [53,201 bytes]

Dec 31, 2022 • #3

mr-b

39 discussion posts

I also just found that when CM has reappeared that if I click on the title bar of another window then the CM window goes back underneath. It remains on top though if I only click on the body of another window. HTH.

Dec 31, 2022 • #4

Thanks for sending that over. Does this issue persist in our latest beta as well? Here's the link: https://www.clipboardfusion.com/Download/Beta/

Thanks!

Jan 3, 2023 • #5

mr-b

39 discussion posts

Tx for the beta link. The CM window seems to be behaving better now in beta 5! :-)

The only thing I noticed is that it always snaps to the left hand margin, even though I have "Snap CM to edge of monitors" disabled.
Or should I report Beta issues elsewhere?

Jan 5, 2023 • #6

Glad to hear!

I was able to reproduce that snapping issue on my end so I've added it to our list to fix up.

Thanks!

Jan 5, 2023 • #7

We've released a new beta that should fix up the snapping issue.

Thanks!

Mar 14, 2023 • #8