Jwan Khalaf
8 discussion posts
Hi all
I have Clipboard Fusion Pro (version 5.6) on Windows 10 Pro.
When I copy something, it doesn't add it to the Clipboard history. I don't know why. I've managed to capture the bug in a screencast.
https://www.screencast.com/t/Rg3UWJrhmQ
I would appreciate some help on why this is. Is it a bug? or am I doing something wrong?
Thank you.
I've had this reported before but have never been able to reproduce it here. It seems to be an issue with having some history item that's malformed or something like that. If you're not concerned about the sensitivity of your history items, could you do a ClipboardFusion backup (Settings > Options > Export) and send us the files via Help > Support Request in the settings window?
Thanks!
Jwan Khalaf
8 discussion posts
Thanks Keith, unfortunately I cannot do that due to sensetive information being present.
How do I get it working again though? Do I have to uninstall and re-install? Or is there an easier way?
If you don't need the History items, clearing the History should fix it up. The icon to the left of the search box at the bottom of the History window will clear the items.
Hope that helps!